I can say that LiveZilla is an awesome tool for me to communicate with my customers as well as monitoring...
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LiveZilla Statistics & Reports
LiveZilla Statistics and Reports, the enterprise-class web analytics extension gives you long-term insights into your website traffic and support effectiveness.
- Detailed statistics about visitors, operators and chats
- All statistical information will stored on your own webserver. No information is passed to third parties in order to comply with the latest data privacy laws
- Flawless integration with the LiveZilla Operator Client
- Individually configurable, exportable HTML reports for days, months, years
- Easy to setup / no further installation necessary
- Trend display (previous day / month / year)