Multi-Language Support (with auto detection)
Receive emails via POP or IMAP
Send emails through SMTP
HTML and Plaintext Emails
Full SSL Support
SPAM-Free, secure and unified mailbox
Full ticket lifecycle from opening to resolution
Assign Tickets to Operators
Assign Chats to Tickets
Dynamic/Automatic Templates (email that almost writes itself)
Track all kind of business issues
Send and receive attachments
Link Chats and Tickets
Flawless FAQ integration, respond to inquiries with lightning speed
Waiting Time indicator
Search & Filter options
Collision Avoidance
Alerts & Notifications
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