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Frequently Asked Questions

Is there a way to make the program support SSL? How do I enable HTTPS?

LiveZilla comes with full SSL support. If you use the LiveZilla APP edit the regarding server profile in order to activate it.

You can edit your existing server profile under:

LiveZilla APP -> Server Profiles -> Edit

Select scheme "https://".

If you don't use our APPs please open the LiveZilla Operator console via https://.

Please note: If you want to have an encrypted connection for both sides (operators & website visitors) you will need to do that before creating/integrating your Chat Button codes.

Please note: If you receive warnings when browsing your website, telling that your page contains some insecure elements you might have to change the host value under Server Configuration -> Server -> Host.

Please set the host value used by your SSL certificate here.

Also, please make sure that the header image paths are set to HTTPS:
Server Configuration -> Images

Self-signed certificates may not work.

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