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Frequently Asked Questions


LiveZilla Visitor Monitoring shows the same IP for all visitors. Why?


The LiveZilla Server uses the default PHP server variable REMOTE_ADDR to retrieve the IP of website visitors.

Depending on your webservers configuration and its network environment, it may be necessary to change this parameter under Server Configuration -> Server.

It's likely that HTTP_X_FORWARDED will work for you. If not, please try the following parameters or get in touch with the person in charge of your webserver.

HTTP_X_FORWARDED
HTTP_X_COMING_FROM
HTTP_X_FORWARDED_FOR
HTTP_X_REAL_IP
HTTP_VIA
HTTP_COMING_FROM
HTTP_FORWARDED_FOR
HTTP_FORWARDED
HTTP_FROM
HTTP_PROXY_CONNECTION
CLIENT_IP
FORWARDED










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