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This product has matured very nicely since I first checked it out. Originally I was unsure about the...
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Frequently Asked Questions


How can I set a certain Chat Input Field as mandatory/required?


You can configure any chat or ticket input field to be required or hidden under:

User Management -> Groups -> Group -> Input Fields

If you like to mark the group (department) selection box as hidden or when you prefer to require your visitors to select the department, please configure this with your chat button code under:

Link Generator -> Advanced -> Parameters









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