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What an awesome system! Just implemented it, and looking forward to getting on top of customer support....
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Frequently Asked Questions

Does LiveZilla provide automatic chat invitations?

Yes, LiveZilla comes with a powerful event based action system that allows you to send chat invitations to website visitors automatically.

How to enable automatic invitations:

  • Please start the LiveZilla client and switch to the Events tab on the bottom panel. Hit Actions -> New Event in order to set up a new event.

  • The chat invitation is just one of several different actions your new event can trigger. You can set it up under External Actions.

  • Optional: Under Conditions you can specify conditions under which you want the invitation to be sent out. These settings are optional. If you are not sure what to configure, just leave everything unchanged.

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