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We have been using Livezilla now for the past two years without any problems. Instructions to set up...
Paul Banyard
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Need some overview?

Yearly, monthly and daily reports covering chats, tickets and website visitors.

Do you know what's happening on your website?

See instantly, who's on your site.

Answer recurring enquiries with no typing.

Custom Fields

Request the information needed to provide outstanding support.

A Straightforward Ticket System.

Increase efficiency without adding complexity.

More helping. Less typing.

Answer frequently asked questions using Shortcuts.

Widget, Windowed or Both?

Start chatting with your website visitors today.

The best way to say 'Hello'.

Speak your customers language

(our Real-Time translator will help)

Multi-Language Support

30+ Languages included

Really fits anywhere.

Integrates with any website.

(Including yours)

Don't like reading Manuals?

We neither.

When Data Privacy matters.

Your website. Your customers. Your data.

Meet Tom.

Discover why he chose LiveZilla for his customer support.

Built with your favourite Open Source products

Trusted Software based on Trusted Software

The Customer Support Software that is all yours.

Essential Software, as flexible and independent as you.

Flawless Integration

No further installation necessary.

Different Field Types

Textbox, ComboBox, CheckBox, Textarea ...

Knowledgebase & FAQ

Answer recurring questions in just a few clicks.

Handy Shortcuts

Answer recurring questions in a second.

Pro-active (automated) Chat Invites

Let you visitors know you are there.

No hard-coded texts

Translate Messages On-The-Fly

Just type your text.

Language Packs included

One click to download and install.

No modules required

Simply add a code snippet in your footer template.

Step-by-step Guides and Wizards

Intuitive interface that speaks your language.

All customer data remains on your server

No third party access whatsoever.

Help Desk based on PHP and MySQL

Fast, flexible and pragmatic.

Installs on your Server and Domain

Flawless Integration, full control, no compromises.

Individually Configurable

Focus on what's important for you.

Social Media APPs

Send and receive message via Facebook and Twitter.

File Uploads

Customers can attach files to their enquiries.


Just type a word if you forgot the shortcut.

Multi-Language Spellchecker

All texts of the software can be changed.

GUI Text-Editor included

No file editing needed.

Easy to setup

Based on Google Translate API.

Automatic language detection

Selects the right translation automatically.

Individual Chat Buttons

For each of your websites.

Integrated FTP Client

Automated upload of all server files.

Works without Cookies

If needed, Cookies can be deactivated completely.

Runs on any webserver

Just install PHP and MySQL if you haven't already.

Respects customer's (Data) Privacy

All data remains on your server.

Exportable HTML reports

Save as HTML file or print to PDF.

Operator Collision Avoidance

Avoid multiple operators responding to the same case

Data Validation

Validate user inputs.


Multi-Language Spellchecker.

Email Chat Transcripts

Visitors will receive a chat transcript email
Integrated Feedback

Persistent Changes

Supports 70+ languages

All major languages included.
All texts can be modified.

Complete installation in 15 minutes

Complete Setup in just a few clicks.

Masked IP Addresses

To comply with data privacy and security regulations.

Highly Customizable

Full access to PHP code with any version.

Perpetual Licensing

No Subscription, no running expenses.
Download LiveZilla 7.x
LiveZilla 7.x BETA for PHP / MySQL

Download LiveZilla 6.x
LiveZilla for PHP / MySQL
Completely Free
for one Operator (no further limitations).
Great for individuals, start-ups and smaller websites.

LiveZilla ONE

Affordable Pricing
for companies and larger websites.
No running costs.

LiveZilla PRO