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General Features | Live Chats | Real-Time Visitor Monitoring | Feature Table

LiveZilla Feature Summary

General Features
Multi-Language Support (with auto detection)
Multi-Website Support
Multi-Domain Support
Offline Messages
Database Support (MySQL)
Full SSL Support
IPv6 Ready
Translation Editor
User / Group Permissions
PHP API
Sound & Visual Alerts
LiveZilla Desktop Client for Windows®
LiveZilla Server-Admin for Windows®
Customization and Branding


Live Chat Features
Multi-Operator Support
Chat forwarding (to Operators and Groups)
On-Site and Off-Site Chats (Widget or external window)
Chat Bots / Virtual Assistant
Commercial Chats (Paychats)
Instant Callback Service
Dynamic Chat rooms (for X operators and X website visitors)
Quality Assurance Chats
Classroom, E-Learning and Conference Chats
Ratings / Feedback Form
Operator Initiated Chats / Chat Invitations
Spellchecker
Different Chat Invitation Styles
Group Chat Queue Line (with approx. waiting time and queue position)
Operator Chat Queue Line (with approx. waiting time and queue position)
Chat Priority Levels
Global Chat Archive
Downloadable Operator Visitcards (in chat)
Chat Opening Times / Schedule
Answer Suggestions / Quick Search Window
File Transfers (bi-directional)
Global Canned Messages / File Management
WebCam Support
Automatic/Real-Time Translation Service (bi-directional)
Custom Input Fields (Chats & Offline Messages)
Typing Indicator (bi-directional)
Email Chat Transcripts


Real-Time Visitor Monitoring Features
Automatic Chat Invitations, Website-Pushs, Overlays ...
Monitoring website visitor parameters
URL-Based Visitor Filters
Security Filter / Ban visitor
Push Web Pages / Website-Pushs
Monitor different websites in one client
Different operator monitoring permission levels