LiveZilla Live Chat
EN  DE Please sign in or register Hi
After trying some other alternative online support tools one day we met with Livezilla. With powerful...
Sukru Emre Erim
Show all reviews


Frequently Asked Questions


The MySQL authentication has changed. How can I change the LiveZilla MySQL settings?


For technical reasons, it is not possible to apply these changes through the GUI.

  1. Connect to your webserver using a common FTP Client (e.g. FileZilla, freeware).

  2. Change to the _config directory.

  3. Open the config.php file.

  4. Set your base64 encoded details as values for the following keys:
    • gl_db_host = MySQL Host
    • gl_db_user = MySQL User
    • gl_db_pass = MySQL Password
    • gl_db_name = MySQL Database Name
    • gl_db_prefix = MySQL Prefix


  5. Save the config.inc.php file.










Return to FAQ