How can I create additional Chat Login Input Fields?
Answer: Please note that you need to have LiveZilla 4.x or greater installed to configure the chat/ticket input fields.
Please find the input configuration under: LiveZilla Server Admin-> Server Configuration -> Web Client - > Edit Inputs
Possible settings are:
Determines if the input is being shown to the users. Please note that pass-thru information of inactive inputs will not be processed.
Determines if the value entered is being saved in a cookie on client side (webbrowser).
Name shown in the column(s) in the Operator Client. The name is not shown to the website visitor.
The HTML Control Type used.
The caption shown to the website visitor.
If you run a multilingual website, it's also possible to insert a placeholder into the Caption field which gets replaced by the regarding translation during runtime. A placeholder for a custom field should look like <!--lang_client_custom_01-->, <!--lang_client_custom_02-->, <!--lang_client_custom_03--> and so on. The translation value can be set in the Translation Editor (select a language and scroll down).
Determines the order in which the inputs are displayed.
Textbox / Textbox: value will be used as default
CheckBox: no meaning (value will be ignored)
ComboBox: value defines the elements shown in the listing, elements must be separated with semicolons (;).
LiveZilla gives you the possibility to validate the user input before granting access to the chat or sending an offling message.
This feature requires you to provide an interface (accessible via HTTP (GET-)Request) that validates the information and returns the result to the LiveZilla WebClient.
Please find further information on how to validate user inputs here.