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Frequently Asked Questions


How to set the required file permissions (CHMOD) on my server installation?


In order to set the proper file permissions please connect to your webserver using a common FTP client. Switch to the installation directory of LiveZilla and set the file permissions (using the CHMOD command) for the directories as specified:


Directory / Folder CHMOD Comment
LIVEZILLA / _config 777 Required during installation. Once installation has finished write permission can be removed.
LIVEZILLA / _language 777 Optional. Without write permission, translations can't be changed through GUI.
LIVEZILLA / _log 777 Optional. Without write permission, error reports can't be written.
LIVEZILLA / stats 777 Optional. Without write permission, Reports (statistic) can't be written.
LIVEZILLA / stats / day 777 Optional. Without write permission, Reports (statistic) can't be written.
LIVEZILLA / stats / month 777 Optional. Without write permission, Reports (statistic) can't be written.
LIVEZILLA / stats / year 777 Optional. Without write permission, Reports (statistic) can't be written.
LIVEZILLA / uploads 777 Optional. Without write permission, users / operators can't send/receive files.


All folders not listed above require read permission.


   Please note:
PHP/Apache modules like Litespeed, mod_security, suhosin or others may deny LiveZilla from writing files to your webserver. Each module comes with default and custom security rules that may cause 403 errors during installation. If one of these modules is active (see PHPInfo), please go through the set of rules and deactivate/modify the rules accordingly to allow file access as required. If you don't know how to do this, please get in touch with the technical person in charge of the webserver.










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