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Frequently Asked Questions

How to set the required file permissions (CHMOD) on my server installation?


Questions also matching this answer:
  • When testing my LiveZilla Server I receive the HTTP error code 403 or 500.

Answer:

Unix/Linux Hosting:
    Windows Hosting:
In order to set the proper file permissions please connect to your webserver using a common FTP client. Switch to the installation directory of LiveZilla and set the file permissions (using the CHMOD command) for the directories as specified:

DirectoryPermission
LIVEZILLA 755
LIVEZILLA / _config 777
LIVEZILLA / _definitions 755
LIVEZILLA / _language 777
LIVEZILLA / _lib 755
LIVEZILLA / _log 777
LIVEZILLA / docs 755
LIVEZILLA / images 777
LIVEZILLA / sound 755
LIVEZILLA / stats 777
LIVEZILLA / stats / day 777
LIVEZILLA / stats / month 777
LIVEZILLA / stats / year 777
LIVEZILLA / templates 755
LIVEZILLA / uploads 777
If you run a Microsoft® IIS webserver you will need to make sure that your webuser (usually IUSR) / the webuser group (usually IIS_IUSRS) has the permission to read and write from/to the folders and the sub-folders listed below.


DirectoryPermission
LIVEZILLA read
LIVEZILLA / _config read / write
LIVEZILLA / _definitions read
LIVEZILLA / _language read / write
LIVEZILLA / _lib read
LIVEZILLA / _log read / write
LIVEZILLA / docs read
LIVEZILLA / images read / write
LIVEZILLA / sound read
LIVEZILLA / stats read / write
LIVEZILLA / stats / day read / write
LIVEZILLA / stats / month read / write
LIVEZILLA / stats / year read / write
LIVEZILLA / templates read
LIVEZILLA / uploads read / write


  Please note:
PHP/Apache modules like Litespeed, mod_security, suhosin or others may deny LiveZilla from writing files to your webserver. Each module comes with default and custom security rules that may cause 403 errors during installation. If one of these modules is active (see PHPInfo), please go through the set of rules and deactivate/modify the rules accordingly to allow file access as required. If you don't know how to do this, please get in touch with the technical person in charge of the webserver.




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