27 replies to this topic

[felipemath]

Hi people! How can i remove fields like Company, e-mail, department from the first page (welcome page) from LiveZilla? I tried remove any lines from livezilla.php but it did not work... Please, help me!

[felipemath]

Very good!!! Thanks! It worked very well! :D

[Visuex]

you could also just bypass the login/contact form screen

http://www.livezilla.net/forum/viewtopi ... 2412#p2412

[Visuex]

ok well since you dont want to bypass it and still want people to put their names (next time specify exactly what you are wanting)

you should NOT remove them...because of the validation requires them to be there and if you are sure about your skills with removal of javascript then go ahead and do that but the easiest way is to simply change the fields from text inputs to hidden inputs and force a value with the value attribute.

value="not@applicable.com"

Take the inputs you want to remove and instead of them being

type="text"

change them to

type="hidden"

then add the value code like listed earlier.

If you are fairly confident with your html skills you could remove the JS as well for the same effect.

[waitz]

Quote

(...) the easiest way is to simply change the fields from text inputs to hidden inputs and force a value with the value attribute.

I don't find the values that you refer to...
This is the row that refers to the company in lz_chat_frame.3.2.login.1.0.tpl:

:

What do I actually do with this piece of code?

Grateful for answer

[Visuex]

replace with

:

[waitz]

Ahh, I see. I had to remove the first .. in the row also, because otherwise the line was still there, saying Company:

Thanks

[Visuex]

your welcome...glad I could help

[LekeFly]

I dont see how to remove department..

iv tryed to paste the type="hidden" field everywhere..

[Derek Punzova]

Try:

style="visibility:hidden;"

[LekeFly]

Woho! Thanks.

now off to figure out how to remove the text:) maybe just do it with CSS?

[lenscoat]

This thread has been very helpful and i have successfully removed "company" and "department" from the chat window login, thank you.

Now i am looking to do the same thing on the email/leave message screen. If live chat is off and they customer wants to send a message I would like not to have Company and Department show up. i believe the file that needs to be edited is lz_chat_frame.3.2.mail.tpl ?? I tried making similar changes like on the chat window and was able to remove them but then when you press send message nothing would happen so i must be doing something wrong, any assistance would be appreciated (i am not a programmer but can stumble through this stuff ok i guess).

Also is there a way that after a message is sent and the the dialog box pops up to say someone will be in touch shortly that when they click ok the dialog and leave message window closes?

thanks again

BTW- i am running the beta 3.1.8.4

[Derek Punzova]

Quote

I tried making similar changes like on the chat window

Did you remove them? Or did you mark them just as invisible/hidden?

[lenscoat]

First, Im not a programmer, but i want to answer your question with both, I made the fields hidden and removed the text, this has worked for me on the chat window but now i am looking to do the same thing on the email/leave message screen.

[Derek Punzova]

Quote

and removed the text

Don't do that. Just add the attribute

style="visibility:hidden;"

That works for me on chat login and on the email form as well.

[lenscoat]

Well, i had tried that but the text was still showing up so i must have did it incorrectly as others have in the posts i had searched.
Here is the original code, would you mind showing me exactly what to do?


:



:



:



thanks so much for your assistance.

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#19 Derek Punzova

Support Team Member

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Posted 28 December 2009 - 03:50 PM

Just replace

[quote][/quote]

by

[quote][/quote]

- If you like to suggest a new feature, please click here.
Kind Regards,
Derek

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#20 lenscoat

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Posted 29 December 2009 - 02:28 AM

Thank you.

That does remove/hide the field for company but how do i remove he text to the left of where the field was that says "Company:"?

also what would the change be to remove the text "Department:" and the drop down box to the right?

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[Derek Punzova]

Just replace

[quote][/quote]

by

[quote][/quote]

[lenscoat]

Thank you.

That does remove/hide the field for company but how do i remove he text to the left of where the field was that says "Company:"?

also what would the change be to remove the text "Department:" and the drop down box to the right?