Force visitor to select group
1 reply to this topic
Posted 19 September 2012 - 05:45 AM
The dropdown list simply displays the "default" group or the first group. Is there a way to add a "Please select a department..." option then force the user to select a department. I would say 50% of our chats are the wrong department because the visitor simply goes with whatever the "default" or selected group is.
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users