Is there a limit to turn off invitations after so many requests?
Posted 02 August 2012 - 10:04 PM
What I would like is for the chat invitation to be invisible when we already have too many requests to handle. If that's not possible, display a message that we have too many users, or cannot be helped at this time, and maybe present the email form.
Is that possible?
Also, how could I pull the chat log (detailed transaction message) from MySQL? Is there an API, report, or some other way, or do I have to deep dive into the tables?
Posted 06 August 2012 - 06:17 AM
I would recommend to send yourself a copy of each chat transcript by email. You can also grab the HTML version of the chats directly from the "archive" table.
Posted 06 August 2012 - 04:32 PM
So it can only be limited for each client, not for the website as a whole?
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