4 replies to this topic

[apextreme]

Hi there,

we got a problem to move existing livezilla 3.2.0.2 to the new server.
here is the URL for the livezilla: https://www.cu2nite.....php?reset=true

for some reason, it showing "loading..." on the popup window and then it hangs there for ever...

can you please help?

Many thanks
James

[Derek Punzova]

Quote

can you please help?

No, I am sorry. The support for 3.x has ended.

Please try a fresh install of 4.1.0.3 and let me know if the problem perists.

Thanks.

[apextreme]

Hi Derek,

As you suggested, I was trying to install 4.1.0.3. However, I couldn't pass the server test or URL test. I understand it has to be the absolute path to livezilla. When I open the server test page, it was a white blank page. I also did some google search. I saw in the past, you helped a client to fix their server problem, he had similar issue as myself. I suspect, it might be something to do with the VPS server,Can you help me?

Many thanks
James

[Derek Punzova]

We can surely figure it out for you.

However, we need FTP access to the affected installation. Please provide me with a login via PM and I will start my research.

Thanks.

[apextreme]

Hi Derek,

Thank you very much for tracking down the problem for me. Now my livezilla is working now. It was the problem with the timezone error with PHP.ini.

Cheers
James