Jump to content


Problem In receiving offline messages from client

Offline Messeges Problem receiving

1 reply to this topic

#1 modaresa

    Newbie

  • Members
  • Pip
  • 1 posts

Posted 07 June 2012 - 06:19 AM

Hi ,
I've installed LiveZilla Ver 3.1.8.6 and It worked OK before on Offline and Online section .
But it suddenly stopped working on offline messages section and I can not see any offline message in client software .
I also checked database of LiveZilla and new message also won't be received in table "live_ticket_messages" . and
my user has permission to read all messages and I've checked this in User Management Section , But still we can't receive any message in client software .
Please help us with this .
Thanks in advance .

#2 Derek Punzova

    Support Team Member

  • Moderators
  • 6057 posts

Posted 11 June 2012 - 06:32 AM

Can you please update to the latest version?

We can't provide any support for versions outdated for 3 years now.

Thanks for your understanding.
- If you like to suggest a new feature, please click here.
Kind Regards,
Derek





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users