Jump to content


Join chat in invisible mode and closing the tab bug


2 replies to this topic

#1 gabu69

    Advanced Member

  • Members
  • PipPipPip
  • 204 posts

Posted 17 May 2012 - 12:28 AM

When I join a chat in insivible mode and at some point i close the tab....

If the customer or the main operator type something the tab doesnt reopen itsel, it just displays a sound that theres a new message, but when you have many tabs oppened you sometimes dont notice this, couldnt the tab reopen itself?

I dont mean closing the chat, i mean closing the tab, so any new message the tab doesn reopens like if it was a normal chat

#2 gabu69

    Advanced Member

  • Members
  • PipPipPip
  • 204 posts

Posted 21 May 2012 - 06:16 AM

any feedback if this is a bug?

#3 Derek Punzova

    Support Team Member

  • Moderators
  • 6057 posts

Posted 21 May 2012 - 07:40 AM

I can confirm this but it's actually not a bug. As these message don't target the admin LiveZilla will respect it's decision to have the window closed. You can reopen the chat window from the mc chats panel.
- If you like to suggest a new feature, please click here.
Kind Regards,
Derek





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users