12 replies to this topic

[Maurice69]

When I goto the configuration of the User Management->Groups and edit the first (and only) group, I don't see any Title (visible to all users) filled in. When I don't fill this in, I get an error message "Please create at least one title for this group". So I add a title and fill it in, NL- Support, click ok and everything seems to be fine. But when I go back into the User Management, I get the same question.... to fill in at least one title, the one I filled in last time is gone!

[Derek Punzova]

Hi Maurice,

which LiveZilla version do you use currently?

[Maurice69]

I'm in the trial period with Client-Version: 4.1.0.3. (most recent? downloaded 2 days ago)

[Derek Punzova]

Thank you.

Is it just the title that is being lost? Can you change other group settings?

[Maurice69]

Hi Derek,

It looks like that the Title is the only thing (just tested a few other things).

[Derek Punzova]

Thats strange, all group settings will be saved in the same table (in one row) so it's hard for me to name a reason this could have. Based on the given information I think this problem could indicate an incompatibility with your webservers (PHP) configuration.

I can offer to investigate in this matter if you are able to provide me with an FTP login for the affected LiveZilla installation. Thanks.

[Maurice69]

I've asked our webbuilder if he can make an FTP account for this. Is it possible that an SQL table is missing since I first installed an older version and then upgraded it to the new one?

[lawshosting]

I can confirm this issue too :/

[Derek Punzova]

Quote

Is it possible that an SQL table is missing since I first installed an older version and then upgraded it to the new one?

No, that's not the case. The table must be existing, you wouldn't see any groups elsewise.

Which version were you using before?

Thanks.

[Derek Punzova]

Ok, for everyone having this problem:

It turned out that this problem is related to the PHP configuration "magic_quotes_gpc".

Once this settings is deactivated, the problem should be solved.

[Playalosarcos]

Please post how to disable that configuration. I am also experiencing this same error. Thanks!

[santyzu13]

I have the same problem.

[santyzu13]

I had the same problem. I changed into my shared server php 5.2 to 5.3 and the problem was solved.