4.1.0.3
It seems that when the "Outside of opening hours" is in affect, you can still request a chat.
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Opening Hours not being taken into account
Started by lawshosting, Apr 25 2012 11:23 AM
5 replies to this topic
#2
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Support Team Member
Posted 25 April 2012 - 11:38 AM
I cannot confirm this. Works fine for me when configured correctly for the target group.
#3
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Advanced Member
Posted 25 April 2012 - 11:46 AM
Well, I haven't touched anything since I upgraded, so something is amiss
#4
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Support Team Member
Posted 25 April 2012 - 11:53 AM
There were no changes in this area since the 4.0.
Did you check the settings? Also the timezone setting in the server configuration?
Did you check the settings? Also the timezone setting in the server configuration?
#5
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Advanced Member
Posted 25 April 2012 - 11:58 AM
Both server & PC are set to BST with correct time.
I gave Patrick log in details for a previous issue, if you have time, maybe you or him could check everything?
I gave Patrick log in details for a previous issue, if you have time, maybe you or him could check everything?
#6
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Support Team Member
Posted 25 April 2012 - 01:57 PM
For security reasons, we delete all clients logins once an issue has been closed.
I can check your configuration but you would need to send me an administrator login along with the URL of the installation via PM again. Thanks.
I can check your configuration but you would need to send me an administrator login along with the URL of the installation via PM again. Thanks.
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