11 replies to this topic

[wizard]

Salve ho acquistato la licenza giorni fa, Real Work ricordate?
Allora ho un problema grave per la gestioen di piu siti.
effettuia,mo al procedura indicata ma alla richiesta di chat il client non da nessun segno di vita. potrei avere spiegazioni per favore.

Ho richiesto al vostra assistenza tantissime volte ma nessuno risponde perchèèèèè e pure di apgare abbiamo apgato

[wizard]

Da premettere ceh abbiamo :
Abilitato multiserver
abbiamo creato un nuovo profilo :

www.ebpmi.it/assistenza/#www.sphera.org

Abbiamocreato il codice di monitoraggio e di button chat sul sito :

Tutto funziona bene risulta on-line e offline normalemnte ma alla richiesta di chat, il client loggato con www.ebpmi.it/assistenza/#www.sphera.org non riceve nessuan segnalazione epr favore è urgentee. spiegateci il perchè.

[wizard]

Dobbiamo anceh acquistare altre licenze ma non sappiamo se portare avanti il progetto visto la poca assistenza ricevuta da aprte vostra

[Derek Punzova]

Please accept that the board language is english.

[wizard]

Hi I bought the license days ago, Real Work remember?
Then I have a serious problem for gestioen more sites.
effettuia, mo, but the steps to request a chat client from any sign of life. I could get an explanation please.

I requested your assistance to many times but nobody answers and also to pay because we paid

From the outset we have teh:
multi-enabled
We have created a new profile:
www.ebpmi.it/assistenza/#www.sphera.org

We created the tracking code and button on the chat site:

does not receive nessuan epr signal favor is urgentee. please explain why.

Everything is working well online and offline normalemnte but the chat request, the client logged in with www.ebpmi.it/assistenza/#www.sphera.org

[Derek Punzova]

Please understand that the multiserver feature is complex, it targets professionals and it's functionality and configuration totally depends on the webservers domain configuration.

A general installations guideline explaining the concept can be found here:
http://www.livezilla...ltiple-websites

[wizard]

You can not conclude the discussion in this way. Professionals and amateurs! Weconsider ourselves professionals, ok? We purchased and should work!
Then we installed the main server on a domain, and we have enabled multi-ok? We haveadded a new site and all set to doc with a new database, right? everything is workingsends the results to be online etc. .... but the client does not receive any sound or no demand. From the outset when we enter in teh client as we enterwww.ebpmi.it/assistenza/ www.sphera.org #, etc. so even found online .... but we do not receive the chat request or demand any sound on the client.
Help us please
Maybe we make a simple mistake, or a license error but aiutateciii.
You may mail the operator that changes?
Help us please

[Derek Punzova]

We had a number of "complaints" about the multiserver feature so far and in all cases it turned out that the FAQ entry either were not read or ignored.

Please provide me with an administrator login and your LiveZilla URL and I will check your configuration.

[wizard]

Of course I provide what I want but not here on a forum to give me a contact you, both private please?

[Derek Punzova]

Would please stop posting everything multiple times? Thanks.

Yes, via private message please.

[wizard]

Do not place voluntarily is that I use a translator, and many times I make mistakes, I'm very sorry, thank you. contact me privately? from a private contact if I do and all the data

[wizard]

I noticed that you have logged on to our servers LiveZilla. So how can we solve the problem