I have an issue with some agents who reported me that they keep receiving chats while status is set to Away. As the office is in another country I couldn't verify it myself but they said they noticed it a few days ago and they confirmed it before sending me this issue.
Is there any bug regarding that? Version is 22.214.171.124
Receiving Chats while Away
1 reply to this topic
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users