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Problem with adding serial number


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#1 Zagzag

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Posted 11 March 2012 - 09:07 AM

I'm trying to add me registration codes to LZ 4.1.
When I click "Ok" after inserting serial code, nothing happens, I have hourglass cursor.
What can it be?

#2 Derek Punzova

    Support Team Member

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Posted 12 March 2012 - 07:20 AM

If you receive an error while trying to activate your Premium Option, there are two possible causes:
  • You have no access to the internet or you are behind a proxy. Please make sure that you have access to the internet (HTTP / Port 80) and/or configure your proxy in the regarding LiveZilla Server Profile (LiveZilla Server Admin -> Server Configuration -> Edit -> Proxy Information) or try it from another computer/network.
  • In rare cases, the local installation of the Microsoft .NET Framework is corrupted. You may try to reinstall it in order to overcome this problem.

- If you like to suggest a new feature, please click here.
Kind Regards,
Derek





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