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Update 4.0.1.2 to 4.1.0.0 problem


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#1 jhagg

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Posted 22 February 2012 - 11:38 PM

We updated to 4.1 the server is fine and 2 client computers are fine, the third one gives an error when it runs. (We have a 3 person license)

Object reference not set to an instance of an object.


Details below:

AQXX7CEI19WC:Idle

at LiveZilla.ChatBox.†††
††††‡(Object , EventArgs )
at System.Windows.Forms.ToolStripMenuItem.OnCheckedChanged(EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.set_CheckState(CheckState value)
at System.Windows.Forms.ToolStripMenuItem.set_Checked(Boolean value)
at LiveZilla.ChatBox.†††
†††ŠŒš(Object , Boolean )
at LiveZilla.ChatBox.†††
†††††‹()
at LiveZilla.ChatBox..ctor()
at LiveZilla.ConversationView.†††
†††††™()
at LiveZilla.ConversationView..ctor()
at LiveZilla.CenterControl.†††
††††ˆ‰()
at LiveZilla.CenterControl..ctor()
at LiveZilla.MainForm.†††
††††‹()
at LiveZilla.MainForm..ctor()
at LiveZilla.GlobalClass.†††
†††††‡(Object )

System:
-----------------------------------------------------------------------
Microsoft Windows NT 6.1.7601 Service Pack 1
.NET 2.0.50727.5448
6.1.7601.17514 (True / 32)

Please help!

#2 Patrick Keil

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Posted 23 February 2012 - 07:34 AM

Thanks for reporting.

I am not aware of this problem but I guess it's related to the local LiveZilla configuration.

Please rename or delete the local config file (personal folder (my documents) / livezilla / config.xml) and try to start the client again.

Hope this fixes it.

#3 jhagg

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Posted 23 February 2012 - 06:48 PM

 Patrick Keil, on 23 February 2012 - 07:34 AM, said:

Thanks for reporting. I am not aware of this problem but I guess it's related to the local LiveZilla configuration. Please rename or delete the local config file (personal folder (my documents) / livezilla / config.xml) and try to start the client again. Hope this fixes it.

That fixed the problem with the install/upgrade thanks.

#4 Patrick Keil

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Posted 24 February 2012 - 08:28 AM

We've found the problem. Will be fixed in the next update. Thanks again.





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