I have just completed the installation on LiveZilla. The chat seems to work without any issues. But I am having a problem when the support is offline and the user leaves a message. I never receive any emails or hear any sounds.
In Server Admin under User Management I have the correct email defined. What else needs to be set in order for users to send me email messages?
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Not Receiving Emails
Started by gill, Oct 23 2011 09:11 PM
1 reply to this topic
#2
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Support Team Member
Posted 24 October 2011 - 06:21 AM
Can you see the incoming emails in the LiveZilla client?
Did you receive the test mail?
Did you receive the test mail?
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