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7 Day Trial: Reports

Started by Derek Punzova, Jan 29 2011 07:19 AM

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#1 Derek Punzova

Support Team Member

Moderators
6057 posts

Posted 29 January 2011 - 07:19 AM

Just to make sure that I got you right: you can see the entries but when you double click them, you get a 404?

The client downloads the reports and opens them from your local computer. Please have a look in your personal folder (my documents / livezilla), there's a stats folder where the HTML files are being stored. Any files in there?

- If you like to suggest a new feature, please click here.
Kind Regards,
Derek

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#2 Derek Punzova

Support Team Member

Moderators
6057 posts

Posted 31 January 2011 - 06:59 AM

Hello, thanks for this information.

Unfortunately, I am not aware of this problem. It may be the result of an broken installation but it's also possible that you are facing an incompatibility of LiveZilla with your webserver configuration. I can to offer to have a look at your installation if you are willed to provide me FTP access to the folder of your LiveZilla installation (via PM).

Thanks.

- If you like to suggest a new feature, please click here.
Kind Regards,
Derek