17 replies to this topic

[neohakk]

Hello, I hope I can help, thank you very much.
The problem is:

I installed LiveZilla Version 3.1.8.5, I have two accounts, one administrator and a normal user, normal user account is locked then, the error that shows me is:

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Login Failed. This account is already logged in. Try Again.

Rustic solutions to solve the problem is to delete the account and re-create and otherwise try and try until I let them, but this does not solve the problem.

someone knows that the account that often blocks.

Thank you.

[Derek Punzova]

How often does this problem occour?

[neohakk]

every time you use your normal user account, I thought it was to give out the menu without first giving the logout, which was being connected count, but I did give evidence and if disconnected exit without problems, could be a problem the pc where it is used?

[Derek Punzova]

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could be a problem the pc where it is used?

Does it only happen on one computer using the "normal" account? Or on all computers?

In case it's reproducible, feel free to fill out this form and I will try to debug this problem directly on your webserver.

[neohakk]

if done on a computer where the problem persists, so I thought it may be an isolated problem, thank you very much, I will verify everything and Top Up Form latter case, excuse the bad English but I am using a online translator.

[flerd]

hi,

set auto login, advenced settings >> save login, enter data >> select auto login >> instance number: 2

with this i managed to log in with my account, with instance number 1 it gives me the same error, but after i changed to 2 it works...

than i chenged back to 1 and it works as before with 1 too :)

i hope it helps to someone.

flerd

[safetyvest]

I tried all of the above. It did not work for me. Here is what I did for it to work.

1. Click CTL+ALT+DEL
2. Look under processes
3. Find LiveZilla.exe
4. End all the tasks associated with LiveZilla

Open up Livezilla and login :-)

Hope that helps.


Chuck
Safetyvest.com

[solon]

Olá,

Para a mensagem: "Login Failed. This account is already logged in. Try Again."

Vai na tabela operators na base de dados do livezilla e atualize o campo first active para 1 e o campo last active para 1.

Espero ter ajudado!

[Ganapoes]

How often does this problem occour?

[Derek Punzova]

Can't see any problem here. This indicates that someone else is logged in with the same acount.

[cayot]

Hi, I have this problem too, on the site livezilla status is OFFLINE but when login in with the livezilla client it tells me "Login Failed. This account is already logged in..." , tried to do some of forum suggestions but no success, any help?

[Derek Punzova]

You can delete the regarding session entries from the MySQL database (table "operators").

You can also wait for the session to timeout.

[cayot]

Thx for reply, removed the entry of "operators" table but still have this problem.

[Derek Punzova]

That's strange.

If you close the client and delete all entries and wait a minute or two, will the entry be recreated even when you don't try to login?

What's the login ID of the entry? Is it changing or blank when you are signed on?

[cayot]

After removing the entry its recreating after some seconds, id = dd5822a the login_id = 00-14-22-36-6F-861, its not blank before and after login in to lz client.

[Derek Punzova]

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After removing the entry its recreating after some seconds

If you are logged off while the entry is being recreated, it indicates that someone else is logging in ....

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login_id = 00-14-22-36-6F-861

Thats the MAC address of the client computer. Please compare it with the MAC address used by the internet gateway.