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[Patrick Keil]

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What's next? See our RoadMap for 2013



LiveZilla 4.2.0.5
2013-01-11
* New: Popout function for overlay / onsite chats can be deactivated (in Link Generator)
* Bugfix: Brazilian Portuguese translation ruins functionality of chat window (stucks at loading screen)
* Bugfix: Profile pictures are not handled correctly when using LiveZilla Multiserver
* Bugfix: Wrong chat URL used in commercial chat confirmation email
* Bugfix: Different problems when dragging/dropping files into the chat field/chat input box

LiveZilla 4.2.0.4
2012-12-14
* New: Improved page load time (javascript source is splitted into static/cachable and dynamic parts)
* New: Drag and drop files directly from the Windows Explorer into the chat window
* New: Overlay Chats
* New: Chat Bots
* New: Commercial Chats / Pay Chats with PayPal integration
* New: Instant callback service
* New: Operator chat response time logging
* New: Respect "Do-Not-Track" header (optional)
* New: Hide group selection parameter for chats and tickets
* New: Add your Tracking or Analytics Code to the chat window
* New: Send chat transcripts to email address from chat archive
* New: URL's of files and hyperlinks will be shown in chat transcript email
* New: Copy operator account (User Management)
* New: Copy operator permissions (User Management)
* New: Statistics for the Translation Mode which will make translation much easier
* New: Standard chat button can be hidden when all operators are away/offline
* Change: Chat login information will not be saved as session data (IP based)
* Change: Reposts(messages from previous chats) will be displayed with a blue header for better clarity
* Change: Default font color setting removed
* Change: Floating Chat Button and On-Site Overlay Chat can be used even when visitor monitoring is deactivated
* Change: Client side auto status setting removed (please use group based (server side) chat limitation instead)
* Bugfix: IE 9 does not display the chat correctly when using a Right-To-Left based language
* Bugfix: Missing line breaks in chat transcript and offline message emails
* Bugfix: Flood of requests when coBrowsing websites that use iframes
* Bugfix: Copy of text does not work in chats

LiveZilla 4.1.0.4
2012-08-16
* Bugfix: Visitor side chat window is not scrolling down after receiving a new message from operator in latest ersion of Google Chrome
* Bugfix: Floating Button error in IE

LiveZilla 4.1.0.3
2012-03-29
* New: LiveZilla Multiserver (one LiveZilla server - multiple websites and databases)
* New: Spell Checker (support for 20 languages)
* New: Missed Chats listing
* New: Data lifetime can be set for server side and client side databases by the administration
* New: Administrators can sign off operators
* New: Statistics & Reports: top search phrases for goals (conversion tracking)
* New: Accounts can be logged out when signed on from a remote computer
* New: Basic Right-To-Left direction support
* New: Volume adjustable for all LiveZilla sounds
* New: Reports featuring the amount of missed chats and the average chat waiting time for each operator
* New: Chat welcome message (predefined message) can be edited before activating the chat
* New: Subject/Signature set for replies to ratings and archived chats
* New: More reliable Message Center with new message types (Queue Chats, Offline Messages)
* New: Additional API Functions
* New: Several MySQL performance tweaks and optimizations
* Bugfix: When no file extension is blocked for uploads for customer side -> all extensions are blocked
* Bugfix: "Send an email using the default email-client to the group's email address" function not working
* Bugfix: Emails from offline messages / chats are rejected by some mail servers
* Bugfix: Message icon keeps blinking in tray when chat ended
* Bugfix: Goals can't be deleted / edited
* Bugfix: Questionmarks within the trigger URLs will make the event fail
* Bugfix: Asterisks within the trigger URLs will make the event fail
* Bugfix: Invitation "jumps" on click when bottom margin is used
* Bugfix: Incorrect calculation of chat amounts (statistics and reports)

LiveZilla 4.0.1.2
2011-11-19
* Bugfix: Offline message emails are not being sent
* Bugfix: Chat archive not being synchronized when user permissions is set to "own chats only"
* Bugfix: Visitors not displayed on the world map when "Allow external actions" isn't set
* Bugfix: Database table cannot be created (asking forever)
* Bugfix: Name from cookie not displayed correctly in chat invitation
* Bugfix: Custom startpages remain open when network adapter is being removed
* Bugfix: Error message when editing invitation senders within an event
* WebClient Translation packs added to default installation : EL,FR,PT,PT-BR,EN-GB,EN-US

LiveZilla 4.0.1.1
2011-11-02
* Bugfix: Error message when trying to edit an existing event

LiveZilla 4.0.1.0
2011-10-24
* New: Shortcuts for canned resources
* New: Dynamic Groups
* New: Groups can be hidden for operators
* New: Waiting Message can be turned off
* New: Time after which the the Waiting Message will be shown can be set
* New: Individual Queue Waiting Message for groups
* New: Maximum queue waiting time (optional)
* New: An icon indicates whether a chat message has been received by the chat partner
* New: SSL secured icon on chat login page (optional)
* New: Forward chats to groups
* New: Operator display can be sorted by operators or groups
* New: Web Client (customer side chat window) uses the HTML5 sound object
* New: Set priority for chats
* New: Assign target group/operator for chats
* New: Group chats with customers (multiple operators/multiple customers)
* New: Optional group based limitation for concurrent chats
* New: Web Client (customer side chat window) can be loaded directly into your website using an IFRAME container
* New: Invite other operators to join chat with customer
* New: Clickable search phrase in visitor view
* New: HTML source can be edited in canned resource window
* New: Full chat listing (see all chats on the server) with detailed information
* New: Administrators can join chats in invisible mode
* New: Optimize MySQL tables function
* New: Notification Window for Offline Messages
* New: Sound for new Offline Messages
* New: Server requires HTTPS (optional setting)
* New: External event action: overlay element for HTML/URL
* New: Shadow and background for chat invitations
* New: Question (topic) will be shown during chat
* New: Pass thru parameter: Language (preselect a language for the customer chat window)
* New: Different custom Chat Login Input elements (CheckBox, ComboBox, Text, TextArea)
* New: Custom Input values will be shown in chat transcript / offline messsage emails
* New: Chat / Offline Message custom text (displayed above login form)
* New: Different user status for different user groups
* New: Individual startpages for operators
* New: Web client language sets us-en and us-gb.
* New: IPv6 support
* Change: WebCam is based on Adobe Flash which improves performance and provides greater compatibility with webcam drivers
* Change: Typing indicator will only display the information to the person the message is intended for
* Change: Scrollbars will be shown if needed on login page (chat & offline messages)
* Change: "Representative is typing" text on customer side chat window instead of an icon
* Change: Auto translation requires google API V2 paid key
* Change: Chat Text Links need to be recreated. The existing code from previous versions will not be working anymore.
* Bugfix: Search phrases from baidu.com are not being saved correctly
* Bugfix: JPG/JPEG files are not working as Chat Button Images
* Bugfix: Opening hours are not being applied on Sundays
* Bugfix: Automatic update fails
* Bugfix: Chat Floating Button not displayed correctly in IE6
* Bugfix: Links stop working on report page after recalculation
* Bugfix: Line breaks are being removed from signature when replying to offline messages
* Bugfix: Client shows same title for all visitors