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Subject Line blank in email from LiveZilla

Started by ESM Manager, Nov 30 2009 09:50 AM

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#1 ESM Manager

Member

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14 posts

Posted 30 November 2009 - 09:50 AM

Dear All,
We have configured the email setting in LiveZilla server so that at the end of every chat support, we will receive email from the LiveZilla. But the problem is that the Subject Line in email which is received from LiveZilla is blank (as shown in attachment).
Is there any way to configure the "Subject" for email. Please help.... :(

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#2 ESM Manager

Member

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14 posts

Posted 01 December 2009 - 12:55 PM

Dear All,
can some body help me on this topic? Please :cry:

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#3 Derek Punzova

Support Team Member

Moderators
6057 posts

Posted 01 December 2009 - 02:23 PM

LiveZilla Client -> Options -> Offline Messages

Just enter the regarding Subject there.

- If you like to suggest a new feature, please click here.
Kind Regards,
Derek

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#4 ESM Manager

Member

Members
14 posts

Posted 02 December 2009 - 05:52 AM

Hi,
Thanks for your update.
I changed the subject line as shown in attachment on all the support team LiveZilla client, but still i am receiving emails without subject line. what may be the problem??????