Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

0

how to reset sessions?

Started by Guest_istan_*, Nov 06 2009 08:24 PM

You cannot reply to this topic
Go to first unread post

6 replies to this topic

#1 Guest_istan_*

Guests

Posted 06 November 2009 - 08:24 PM

First of all, i have to say, this live chat is awesome, the best i have used so far, and i had used many.

I want to know how can I reset visitor data (name,email n company) after the user left the live chat.

Actually I only need to reset the company value, because I want to pass one data with that field to the operator.

I already have spent some hours trying that, but I`m stuck.

Please, any help will be very appreciated.

Back to top

#2 Derek Punzova

Support Team Member

Moderators
6057 posts

Posted 09 November 2009 - 08:25 AM

The information is stored in the visitors cookie, unfortunetely it's not possible to change that value from operator side at this time.

- If you like to suggest a new feature, please click here.
Kind Regards,
Derek

Back to top

#3 Guest_istan_*

Guests

Posted 09 November 2009 - 05:35 PM

I know how to programme with php and js, but I`m stuck with this.
Can I change that value in some way before I show the link do access livezilla chat window ?
I already try to change it with no success.

Back to top

#4 khoude18

Newbie

Members
2 posts

Posted 25 April 2012 - 05:52 PM

Does the feature to reset visitor cookies have been added ? I would like to buy the Unlimited Operators plan, but before I MUST be sure I can do this.... I must track all information from all visitor ( from my member section when they are log-in) And must of my user will be in a school , so many different user will be on the same pc = same cookie and same information. So...it is possible to reset cookie information for name,firstname and email ????? Thx !